Welcome to SesaiCraft!
By accessing or purchasing from our website (www.sesaicraft.com), you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our website or placing an order.

 

1. General

• These Terms apply to all users, visitors, and customers of SesaiCraft.

• By using our website, you confirm that you are at least 18 years old or have parental consent to use this website.

• We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice. The latest version will always be available on this page.

 

2. Products

• All our products are handcrafted, so slight variations in color, size, and texture may occur — these are part of the natural beauty of handmade products.

• Product images are for illustrative purposes and may slightly differ from the actual item.

• Prices and availability are subject to change without notice.

 

3. Orders & Payments

• Once an order is placed, you will receive a confirmation email.

• Orders are processed only after successful payment via our secure payment gateways.

• We accept payments through [UPI, Credit/Debit Cards, Net Banking, Wallets, etc.].

• SesaiCraft reserves the right to cancel or refuse any order at our discretion (e.g., in case of stock issues, incorrect pricing, or fraudulent activity).

 

4. Shipping & Delivery

• We aim to dispatch all orders within 3–7 business days.

• Delivery timelines may vary depending on your location and courier service.

• Customers are responsible for providing accurate delivery details. We are not liable for delays or loss due to incorrect addresses.

 

5. Returns & Refunds

• Since our products are handmade, returns are accepted only for defective or damaged items.

• Customers must contact us within 48 hours of delivery with a photo of the damaged product.

• Approved refunds will be processed within 7–10 business days to the original payment method.

• For full details, please refer to our [Return & Refund Policy].

 

6. Intellectual Property

• All content on this website — including text, images, designs, logos, and graphics — is the intellectual property of SesaiCraft.

• You may not reproduce, distribute, or use our content for commercial purposes without written permission.

 

7. Limitation of Liability

• SesaiCraft is not responsible for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our products or website.

• We make every effort to ensure accurate information, but errors may occur, and we cannot guarantee uninterrupted or error-free access to our website.

 

8. Third-Party Services

• Some services on our website (like payment processing or delivery) are handled by third-party providers.

• SesaiCraft is not responsible for the privacy or policies of these third parties. We recommend reviewing their terms before using their services.

 

9. Governing Law

• These Terms are governed by and construed in accordance with the laws of India.

• Any disputes shall be subject to the exclusive jurisdiction of the courts in Coimbatore, Tamil Nadu.